Johnson Controls
Johnson Controls is another of the growing number of success stories born from the relationship between TCG Information Systems and leading ERP vendor QAD. As a standard offering for formatting MFG/PRO output, FormTrap has grown in popularity rapidly amongst customers. Having had difficulty with alternative products, it was the strength of this relationship that prompted Johnson Controls to look closer at FormTrap.
George Thomas, IT Manager, has this to say about the financial and intangible benefits FormTrap has brought to the organisation since implementation in May 2000:
"If there was no FormTrap, we would have spent several thousand dollars on customization. Moreover, we would never have achieved such a fast outcome."
The customization that George talks about is now performed in-house at Johnson Controls by using FormTrap's intuitive GUI design suite to create good looking forms, quickly and easily.
FormTrap has quickly become an essential part of Johnson Controls business operations, being used to print invoices, purchase orders and checks on a daily basis. Furthermore, they intend to take advantage of the new faxing facilities to begin delivering purchase orders in the near future.
George has been particularly impressed with the level of service provided to FormTrap customers, telling us that:
"FormTrap as it stands now is a model organization for customer service. There is no comparison in the market - they have gone beyond the commercial interests and have helped us."
Johnson Controls is a global market leader in automotive systems and facility management and climatic control. Visit Johnson Control's website at http://www.jci.com
