Track the Jobs
  Events
  Recent Jobs
View the Archives
Resubmitting Jobs
 
Events

Jobs begin recording as an event as soon as they are received by the FTSpooler Server. The event will record information about which queue is processing, the input data, the processing stages and the delivery points. The event listing can be very useful for troubleshooting as the icons will clearly show exactly at which stage of the process the job failed.

Events provide a visual guide only, you cannot access input or output files via the even listing. To interact with archived files, use the recent jobs window or one of the standard queries

More Information on Viewing the Archives

To view events:

  1. Select Events from the File menu.

  2. The Events window appears showing you all the current and recent events.

The following table lists all the different event icons and their meanings.

Icon Action performed by FTSpooler

FormTrap Process - Input has been processed with the FormTrap Print Logic.

Print - FTSpooler has delivered output to specified printer.

MAPI Process - FTSpooler has delivered output to specified MAPI process i.e. fax or email.

Successful Jobs Archive - Job information has been stored in the successful jobs archive.

Failed Jobs Archive - Job has failed. Job information including error message has been stored in the failed jobs archive.

Input Filter - Specified input filter has been used to pre-process input

Output Filter - Specified output filter has been used to post-process input

Splitter Process - Input has been processed with splitter process (ftsplit) using the specified rule file.

Redirection - Input has been directed to another queue.

Loop Error - Replication threshold has been reached. No more than 16 replications are allowed for a job. Check your queue settings.

Write to File - FTSpooler has written output to file.

WinFax PRO - FTSpooler has delivered output to WinFax PRO.

NetFax - FTSpooler has delivered output to NetFax.

Conversion Filter - The document has been converted to another type.
SMTP - FTSpooler has delivered output to destinations using SMTP(e-Mail).
Windows Fax Service - FTSpooler has delivered output to destinations using Windows Fax Service.
OsFax - FTSpooler has delivered output to destinations using OsFax.
Esker - FTSpooler has faxed output via Esker fax service.
Esker Mail - FTSpooler has initiated postal delivery via Esker Mail service.

Events are not automatically refreshed in the Archive Client window. To see the most up to date list of events you will need to refresh the list manually.

To refresh the event listing:

  1. Ensure that the Events window is selected by left clicking anywhere in the window.

  2. Select Refresh from the Records menu, or click the Refresh button on the toolbar.

Top