Select the Errors button under Archive
from the top navigation bar. In the searching and
filtering panel, specify searching criteria to retrieve
data records.
More information on Search and Filter Archive Records
In the main panel,
FTSpooler shows the following for each job:
- Status - job
status
- Date/ Time - of
submission
- Queue - the queue the
data was processed in
- To - form(s) used in
the processing the document
Between submission and delivery of the
formatted document may be several steps such as input filtering,
identification and routing an/or splitting, repagination and print
formatting. Each step is shown in the detail panel
located at the right side effectively showing the history of each job
in most recent (top) to oldest (bottom) order.
You can select multiple records and save
their documents. You can view a document in the appropriate viewer.
- Process Name
- shows the name of the process used to modify or format the document.
Some processes show additional information after a colon sign ":". For
instance, the print-formatting process "formtrap" is followed with the
name of the form; delivery engine "smtp", is followed with the document
filter name.
- Document Type - the
file type that is produced by the process.
"txt" is raw data, "pcl" or "pclxl" or "ps" are formatted and print
ready documents.
An additional error
description panel displays extra information for
troubleshooting:
- Process Error Description
- a brief description of the process-generated error
- FTSpooler Error Description
- a full description of the error in FTSpooler
Process errors show the best information
available. The information may not be meaningful or very relevant.
There is no additional information available from log files.
More information on
Error Messages from FormTrap Spooler
More information on Exporting Files

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