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Email

FTSpooler offers two e-mailing methods: Simple Mail Transfer Protocol (SMTP) and Microsoft® Outlook/Exchange (MAPI).

To configure the SMTP connection:

  • Enter the full domain name of the SMTP server in the Host textbox.
  • Choose a login type from the Login drop down menu.
  • For login options other than None, enter the User and Password to be used by FTSpooler to log into the SMTP server when sending email.
  • Choose an encoding type from the Encoding drop down menu.
  • Enter a full email address in the Default sender textbox to define the sender details for outgoing email.
  • Click the Save button.

Note: Microsoft Exchange Version 7 has differences from earlier versions, you will need to check these items in Exchange 7 and set them when installing or transferring to Exchange 7.

Check and modify these in Exchange 7 (this information is offered as a guide only, consult Microsoft documentation):

  • In Authentication Properties tab enable Basic Authentication and disable Offer Basic authentication only after starting TLS. TLS is the default for Exchange 7 and is not supported by FormTrap.
  • If you intend using an SMTPFrom name that is different from the authenticated user, give permission to Send As a different address. For details of how to grant this permission, refer to the following Microsoft article:
  • http://technet.microsoft.com/en-us/library/aa998291(EXCHG.80).aspx
  • If you do not do this and set SMTPFrom different from the authenticated user, you will get this error:
  • 550 5.7.1 Client does not have permissions to send as this sender
  • You must set banner off, as follows for Windows 7:
    • Start, All Programs, Windows Fax and Scan
      select Tools tab, and Fax Settings ... from pull-down
      select Advanced tab, and untick Include banner in sent faxes

To use Outlook/Exchange, the profile information must be available to FTSpooler. The profile name is mandatory, password is optional and required only if the profile is password-protected.

To configure Outlook/Exchange settings:

  • Select the appropriate email profile from the Logon Profile list. No profile listed means there is no MAPI profile configured. Create and configure a profile on that machine before continuing.
  • Enter the password for that profile.
  • Click the Save button.

Email Settings

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