Administrator has the fixed username Admin which cannot be changed or deleted. Admin has full control, access and view of all the activities and records in FTSpooler.

A normal user has control of their queues and archive records. Making changes to certain settings, such as modifying template queue properties, or uploading a new Data Folder, or updating the settings of FTSpooler Setup which may impact other normal users, requires the normal user to key in Admin's password to process the change. Entry of the correct password enables the normal user as Admin until their session ends. (The preferred alternative is to ask Admin to make the changes).

A normal user can be restricted further by ticking The user cannot maintain queues.

To assign queues to users, please see Change ownership of queues.